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Call Director

Most commonly referred to as an IVR Menu, our Call Director service is perfect for those companies looking to direct external queries to the relevant department in a quick and easy manner.

Why choose Call Director?

  • Automatically answers calls and routes callers by giving them menu options e.g. “press 1 for Sales, press 2 for Customer Services” etc.
  • Easily direct external queries to the correct department
  • Reduce the amount of time spent transferring calls
  • Increase your business professionalism
  • Enhance customer satisfaction
  • Choose from our suite of professional recordings, or upload your own
  • Get a personalised professional recording (additional charges apply)

How to get started

For new customers: You’ll need to have a Goldfish.ie account and VoIP service.

For existing customers: You can login to your account and click on Call Recording from your control panel to subscribe to the service.

Call Director (IVR Menu)
Monthly
€20
IVR menus
Create unlimited menus, upload audio files and route your calls
Professional Prompt
Minimum 20 words
€60
€3 per word thereafter
Order new prompt recordings from our professional voice talent