Most commonly referred to as an IVR Menu, our Call Director service is perfect for those companies looking to direct external queries to the relevant department in a quick and easy manner.
Why choose Call Director?
- Automatically answers calls and routes callers by giving them menu options e.g. “press 1 for Sales, press 2 for Customer Services” etc.
- Easily direct external queries to the correct department
- Reduce the amount of time spent transferring calls
- Increase your business professionalism
- Enhance customer satisfaction
- Choose from our suite of professional recordings, or upload your own
- Get a personalised professional recording (additional charges apply)
How to get started
For new customers: You’ll need to have a Goldfish.ie account and VoIP service.
For existing customers: You can login to your account and click on Call Recording from your control panel to subscribe to the service.