VoIP Features

Along with a multitude of inclusive features that come included with all our VoIP packages, you can also subscribe to premium features such as Call Recording and Call Director.

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Call Recording

Record calls and access them at any time in our secure online database for up to 6 years.

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Call Director

Set up IVR Menus to direct calls to the relevant department in a quick and easy manner.

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Inclusive Features

Improve the way you do business. Goldfish.ie VoIP numbers come with a range of inclusive business-grade features.

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3-Way Calling

Ad-hoc conference with you and two others callers.

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Call Delivery Assurance

Ensures all forwarded calls are answered by a real person , not voicemail.

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Call Forwarding

Forward your calls to any internal or external destination. 

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Call Transfer

Transfer calls to other members of your business.

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Call Waiting

Know when other callers are trying to get through and switch between calls.

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Call Whisper

Define a recording to be played to you when receiving an incoming call.

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Caller ID

Inbound caller ID display. Show or hide your caller ID on outbound calls.

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Dial by URL

Dial external telephone numbers through a web URL.

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Hunt Groups

Direct calls to ring on multiple VoIP devices at the same time.

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Inbound Call Filtering

Block any unwanted and nuisance calls.

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Line Display Name

Know which of your VoIP numbers a call has arrived on.

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Message whilst Routing

Play an introductory audio message to your callers before connecting the call

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Multi-Routing

Forward your VoIP number to multiple destinations at the same time.

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Music on Hold

Professional quality music for when you place your customers on hold.

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Music whilst Ringing

Play music to your caller instead of hearing a ringing tone.

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Time of Day Routing

Set an alternative routing plan for when your business is closed.

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Voicemail to Email

Send all voicemails to a designated email address.