Along with a multitude of inclusive features that come included with all our VoIP packages, you can also subscribe to premium features such as Call Recording and Call Director.
Record calls and access them at any time in our secure online database for up to 6 years.
Set up IVR Menus to direct calls to the relevant department in a quick and easy manner.
Improve the way you do business. Goldfish.ie VoIP numbers come with a range of inclusive business-grade features.
Ad-hoc conference with you and two others callers.
Call Delivery Assurance
Ensures all forwarded calls are answered by a real person , not voicemail.
Forward your calls to any internal or external destination.
Transfer calls to other members of your business.
Know when other callers are trying to get through and switch between calls.
Define a recording to be played to you when receiving an incoming call.
Inbound caller ID display. Show or hide your caller ID on outbound calls.
Dial by URL
Dial external telephone numbers through a web URL.
Direct calls to ring on multiple VoIP devices at the same time.
Inbound Call Filtering
Block any unwanted and nuisance calls.
Line Display Name
Know which of your VoIP numbers a call has arrived on.
Message whilst Routing
Play an introductory audio message to your callers before connecting the call
Forward your VoIP number to multiple destinations at the same time.
Music on Hold
Professional quality music for when you place your customers on hold.
Music whilst Ringing
Play music to your caller instead of hearing a ringing tone.
Time of Day Routing
Set an alternative routing plan for when your business is closed.
Voicemail to Email
Send all voicemails to a designated email address.